Privacy policy

At Candelis, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.

Information We Collect

When you fill out our contact form or place an order, we may collect the following personal information:

Your name
Your email address
Your phone number
Any message or inquiry you submit
Other relevant information necessary to process your requests

We may also collect non-personal data such as browser type, IP address, and site usage data to improve your experience.

How We Use Your Information

We use the information you provide for the following purposes:

To respond to your inquiries and provide customer support.
To respond to your inquiries and provide customer support.
To improve our products, website, and overall user experience.
To send marketing updates and promotions, only with your consent.

Sharing Your Information

Your personal information is kept confidential. We do not sell, trade, or share your data with third parties, except:

To comply with legal obligations.
With trusted service providers (e.g., delivery services) necessary to fulfill your orders.

Cookies and Tracking Technologies

We use cookies and similar tools to enhance website functionality and gather insights about visitor behavior. These cookies do not identify you personally but help us improve your experience. You can manage or disable cookies in your browser settings.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access, update, or delete your personal data.
Opt out of receiving marketing communications at any time.
Request a copy of the data we hold about you.

For any requests, please contact us at info@candelis.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their policies independently.